Description

Window Measuring and Information

• Measure opening vertically at the left, center & right, and horizontally at the top, middle & bottom. Use the smallest height and width sizes for each opening
• Be sure there is room for the 7/8″ mounting fin all the way around the opening
• Standard deduction from rough opening will be 1/4″ in both height and width to guarantee fit
• Windows at 48″ height and larger will have a center horizontal spreader bar

Side Slider Install Guide

MANUFACTURING AND SHIPPING PROCEDURES

• Once you have given us the exact window frame opening sizes, we will e-mail you a written Estimate showing those sizes, the frame and memory vinyl colors along with the your total cost, including shipping. Send back your approval by email for written confirmation. These windows are custom made and cannot be returned. Call with your payment information to place your order.
• Your window order is placed into our production schedule. Depending on the time of year and our order volume, it takes from 4 – 8 weeks to manufacture your windows.
• Once completed, your windows are crated and shipped to you via common carrier. You will be notified of the carrier’s name and contact info the day that it ships. The carrier will have your telephone number, but we suggest calling instead of waiting for them to call you. We will remind you of this in the e-mail you receive the day it ships.
• Your windows will be delivered to your specified location on a truck with a lift gate. The driver will lower the crate down onto street level and usually help you move them with their pallet jack. Although it seldom happens, please check the crate for any visible damage. If you notice anything that may cause damage to your windows, take a picture of it and have the driver note the damage on the Bill of Lading.